The European Commission issued preliminary findings against Meta on June 9, ordering the company to restore free WhatsApp Business API access for third-party AI chatbots [1]. Meta has five working days to comply or face fines of up to 10% of its global annual turnover — roughly $16 billion based on 2025 revenue [2].
The order reverses restrictions Meta imposed in October 2025 on third-party AI assistants accessing WhatsApp's messaging infrastructure. Under the Digital Markets Act, Meta qualifies as a gatekeeper platform, and the Commission determined that limiting AI chatbot access to WhatsApp's API constituted an abuse of dominant position [3].
The timeline is aggressive by regulatory standards. Five working days from preliminary findings to compliance deadline is unheard of in antitrust enforcement. The Commission is signaling that AI integration moves faster than bureaucratic process — and that regulation must match the pace of deployment or become irrelevant [1].
On X, the financial community treated the order as a market-moving event. "EU Antitrust Regulators Order Meta To Allow Rival AI Chatbots Free Access To WhatsApp; Meta Has Five Working Days To Comply," Special Situations News reported, and the stock reacted accordingly [2]. Meta's shares fell 3.2% on the news. The company called the order disproportionate and announced plans to appeal [4].
The DMA has been tested before — Apple's refusal to roll out Siri AI in the EU demonstrated that gatekeepers can simply decline to deploy rather than comply. Meta faces a different calculation: WhatsApp's AI features are already live in Europe, and the order requires opening them, not deploying them [5].
Cybernews framed the story as procedural — Commission findings, compliance timeline, appeal options. X discourse treats it as a structural test: can a regulator force a platform to open its AI to competitors before the market consolidates around closed ecosystems? The answer will determine whether the DMA has teeth in the AI era or becomes another unenforced directive [4].
The deeper question is technical. "Open access" for an AI system is not the same as open access for a messaging protocol. AI chatbots require API keys, model access, and integration support. Whether Meta can comply with the letter of the order while undermining its spirit — offering access that is technically available but practically unusable — is the next battleground.
-- ANNA WEBER, Berlin