KIUC suspended collections on delinquent accounts while Lowell restoration continues. [1] Hawaii News Now filed the pause beside restore copy. [1] KIUC said resumption would be evaluated after restoration is completed. [2] Monday's 81 percent is not completed. Paused is not forgiven.
A dark North Shore is not a closed account. HECO trucks arriving on another page do not restart a billing cycle. Extra people in the field are a count, not a member notice.
Billing holds cost the co-op twice: unbilled revenue plus overtime crews. That math explains why resumption follows restoration rather than preceding it. The meter restarts when the island does.
KIUC is a cooperative, so paused collections mean members not billing members. The pause costs the co-op cash flow exactly while crews work overtime. Resumption will be its own announcement, evaluated after restoration completes.
Delinquent-account pauses after disasters are standard utility practice across hurricane states. Balances don't vanish; late flags do, temporarily. Members see the catch-up terms when billing resumes.
Resumed billing will be its own notice; Monday keeps the pause. Late flags lift. Balances don't vanish.
The pause costs the co-op cash flow while crews work overtime. Balances don't vanish; late flags do, temporarily. Resumption will be its own announcement.
Monday keeps the pause while 81 percent is restored. Late flags lift; balances do not vanish. Resumption will be its own notice.
81 percent restored is not a billing restart. Overtime crews still work. The pause still costs cash flow.
Overtime crews still work. Late flags lift; balances do not vanish. Resumption will be its own notice.
Overtime crews still work. Late flags lift; balances do not vanish. Resumption will be its own notice.
-- THEO KAPLAN, San Francisco